Privacy Policy

Welcome to Charaig Ltd! We highly value the privacy of our customers and are committed to handling your personal information with the utmost care. Our Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website or make a purchase from us. We adhere to applicable privacy laws and regulations to ensure the security and confidentiality of your information. We encourage you to read our policy to make informed decisions about sharing your personal information with us.

Contact Us:
If you have any questions, concerns, or complaints regarding our privacy practices or this policy, please don’t hesitate to contact us using the following details:
Company address in United Kingdom:
Address: 13 Freeland Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA
Company address in United State:
Address: 7435 Sandy Cross Rd, Carnesville, GA 30521, United States
Email: [email protected]

Behavioral Advertising:
At Charaig Ltd, we may utilize your personal information to personalize and enhance your experience on our website. This may include displaying targeted advertisements on other websites based on your browsing history and preferences, provided you have given us explicit consent. We use various tools, such as Google Analytics and WordPress Audiences, to collect and analyze customer behavior data. This information is shared with our advertising partners to deliver relevant ads. We strictly adhere to all applicable laws and regulations related to the use of personal information for advertising purposes, ensuring a safe and enjoyable online experience.

Cookies:
Charaig Ltd uses cookies to enhance your browsing experience and analyze the usage of our website. Functional cookies are used to enable basic website functionalities, such as remembering your login information. Performance cookies help us improve the website’s performance by gathering data on user interactions. Advertising cookies allow us to display targeted ads based on your interests. Social media or content cookies enable social media functionalities and the integration of third-party content, such as embedded videos. We respect your privacy and want to assure you that we do not use cookies to collect personal information. For more details on how we use cookies and how you can manage them, please refer to our Cookie Policy, available on our website.

Lawful Basis:
For individuals residing in the European Economic Area (EEA), we process your personal information based on the legal grounds of contract and consent. We do not engage in any automated decision-making processes that significantly impact you as an individual, such as automated profiling. However, our processor, WordPress, employs limited automated decision-making measures to prevent fraud, such as blacklisting IP addresses and credit cards associated with repeated failed transactions. We ensure that such automated decision-making has no legal or significant effect on you as an individual.

Minors:
Safeguarding the privacy of our users, especially minors, is of utmost importance to us at Charaig Ltd. Our website is intended for individuals aged 18 and above, and we do not knowingly collect any personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately to request its deletion. We take prompt action to remove any such information from our servers.

Sharing Personal Information:
At Charaig Ltd, we may collaborate with trusted service providers to assist us in delivering our services to you, which may require sharing your personal information. For example, we may work with payment processors to handle transactions or shipping companies to fulfill your orders. Additionally, we may partner with advertising providers to display personalized ads based on your interests. We carefully select reputable service providers who adhere to our privacy and security standards. These providers are only permitted to use your personal information as instructed by us and for the purpose of fulfilling our contractual obligations to you. We have contractual agreements in place with our service providers to ensure the safety and protection of your personal information.

Use of Personal Information:
At Charaig Ltd, we utilize your personal information to provide you with our services. This includes presenting products for sale, facilitating payment processing, handling order fulfillment and shipping, as well as keeping you informed about new services, products, and promotions that may be of interest to you.

GDPR:
As a resident of the European Economic Area (EEA), you have rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include the right to access, correct, and delete your personal information, as well as the right to request the transfer of your information to another service. If you wish to exercise these rights or have any inquiries regarding them, please contact us using the provided contact information. Please note that your personal information may be processed and stored outside of the EEA, including in the United States. However, we take appropriate measures to ensure that any such transfers comply with GDPR regulations, guaranteeing the protection and appropriate handling of your information. If you have any questions regarding these measures or how your personal information is processed, please do not hesitate to contact us.

CCPA:
As a resident of California, you have rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include being informed about the collection of your personal information, the right to request the deletion of your personal information, and the right to opt-out of the sale of your personal information. You also have the right to designate an authorized agent to exercise these rights on your behalf. If you have any questions or wish to exercise these rights, please reach out to us using the provided contact information. We are dedicated to protecting your privacy and ensuring that your rights are respected in accordance with applicable laws and regulations.