FAQs

How can you access, update, or delete your personal information?
Your privacy is of utmost importance to us. As a resident of the European Economic Area (EEA), we adhere to the General Data Protection Regulation (GDPR) when processing your personal information. This means that we only process your data when we have a lawful basis, such as your consent, the performance of a contract, compliance with legal obligations, or legitimate interests. You have the right to withdraw your consent for us to process your personal information at any time. We are fully committed to safeguarding your privacy and ensuring the security of your personal data. If you have any concerns or questions about our privacy policy or how we handle your personal information, please don’t hesitate to contact us.

What personal information do we collect?
In order to provide our services effectively, we may collect various types of personal data from our users or customers. This may include, but is not limited to, names, email addresses, physical mailing addresses, phone numbers, payment details, and website browsing behavior. We collect this information with your explicit consent and only gather what is necessary for the stated purposes.

What are cookies and how do we use them?
At Charaig Ltd, we utilize cookies to enhance your browsing experience and provide personalized content. Cookies are small files that are stored on your device and allow us to remember your preferences, analyze your behavior on our website, and improve our services. Please be assured that our use of cookies strictly adheres to industry standards and regulations regarding data privacy and security. If you prefer not to use cookies, you have the option to disable them in your browser settings. However, please note that this may impact the functionality of our website and limit your access to certain features.

How do we use your personal information?
We collect personal information solely for the purpose of providing our services, maintaining effective communication with you, processing payments securely, and enhancing our offerings. We do not employ or share your personal information for any other purposes, and we take all necessary precautions to protect your data from unauthorized access or disclosure. We comply with all applicable privacy laws and regulations, and we maintain strict confidentiality in handling your personal information. If you have any inquiries or concerns regarding how we use your personal information, please feel free to reach out to us.

How do we protect your personal information?
Safeguarding your personal information and maintaining its security is a top priority for us at Charaig Ltd. We have implemented a comprehensive range of technical and organizational measures to protect your data from unauthorized access, modification, disclosure, or destruction. Our security measures include data encryption to protect your information during transit and at rest, access controls to restrict access to your data to authorized personnel only, regular security assessments to identify and address vulnerabilities, and ongoing employee training to ensure the secure handling of personal information.

How can you make a complaint about your personal information?
At Charaig Ltd, we take the handling of your personal information seriously, and we strive to ensure its privacy and security. If you have any concerns or complaints regarding the way we handle your personal information, we encourage you to reach out to us using the contact information provided in our privacy policy. We are committed to addressing and resolving any complaints in a timely and appropriate manner, working towards a satisfactory resolution. Your feedback is valuable to us, and we appreciate the opportunity to improve our practices.
If, for any reason, you are dissatisfied with our response or feel that your concerns have not been adequately addressed, you have the right to contact your local data protection authority. They can provide further assistance and guidance regarding the handling of personal information and any potential breaches of privacy regulations.

How can you control cookies?
Cookies play a role in enhancing your browsing experience on our website. These small text files are placed on your device when you visit our site and help us provide personalized content and services. If you wish to control or delete cookies, you can adjust your browser settings accordingly.
Most web browsers allow you to manage your cookie preferences through their settings. You can choose to accept or reject cookies, delete specific cookies, or even set your browser to notify you when a cookie is being sent. Please note that disabling or blocking cookies may limit your access to certain features or content on our website. However, it’s important to remember that you have the freedom to customize your cookie settings based on your preferences and needs.